Clearwater Paper Corporation

  • HR Business Partner I

    Req No.
    Location : Location
    Human Resources
  • Overview

    Clearwater Paper manufactures quality consumer tissue, away-from-home tissue, parent roll tissue, bleached paperboard and pulp at manufacturing facilities across the nation. The company is a premier supplier of private label tissue to major retailers and wholesale distributors, including grocery, drug, mass merchants and discount stores. In addition, the company produces bleached paperboard used by quality-conscious printers and packaging converters. Clearwater Paper's employees build shareholder value by developing strong customer partnerships through quality and service.


    At Clearwater Paper, we have made it a priority to build a clearly defined workplace culture that is consistent companywide. Key aspects of our culture include:

    Clear values. We embrace and practice integrity, openness and candor; environmental responsibility; a commitment to quality; and a focus on customers.
    Continuous improvement. We believe there are always opportunities to raise the bar and get better. We engage our employees in improving both the business and their performance.
    Performance driven. We are focused on winning together and on delivering results.
    Our customers’ success and our success requires everyone to do their part, whether we are finding new ways to be profitable or reducing our environmental footprint. If you are looking for teamwork, a sense of purpose, and a leading company that is growing fast, we are looking for you.


    This role is responsible for providing HR support and consultation within our manufacturing operations.  Acting as a liaison between departments and leadership, performs a variety of human resources responsibilities that may include recruiting, selection, and staffing, employment and personnel documentation, job evaluation, compensation, and benefits. Under general direction, provides labor relations support.  Identifies and participates in human resource policy and program development in partnership with senior consultants and other human resource staff.


    Organizational Effectiveness

    • Is a contributing key member of the local HR team providing support for Human Resources activities for hourly and salaried employees at the site
    • Functions as a business partner to superintendents, assistant superintendents and supervisors, providing subject matter advice and coaching as appropriate.
    • Manages performance management and accountability systems for assigned hourly employees; coaches and supports operations leaders in addressing performance issues. Address performance issues promptly.
    • Advises and assists operations leaders in implementing human resource programs, policies, and activities, such as recruitment and employment, training, communication, continuous improvement and work design.
    • Participates in cross-functional teams responsible for the development and implementation of HR initiatives and policies.
    • Supports the leadership and coaching culture throughout the mill; demonstrating behaviors consistent with company values of Character, Collaboration, Communication, and Commitment

    Employee/Labor Relations

    • Acts as a day–to-day a resource and point of contact to management and employees on issues that arise by consistently interpreting, applying and administering company policies and labor contracts including timely resolution of employee complaints and grievances.
    • Assists in conducting thorough investigations of grievances, other employee issues and contract compliance. Ensure consistency of disciplinary actions.
    • Provides advice and assistance to managers on first and second step grievances. Briefs and participate with HR Manager in third step grievances and arbitrations.
    • Tracks and maintains all relevant issues for grievance resolution.
    • Supports the negotiations process by assisting in the company’s efforts to identify potential and resolve labor issues prior to the grievance process.


    • Assists HR Leadership with development of training programs; leads and participates in the presentations across multiple audiences.
    • Utilizes established talent acquisition process and tools to attract, retain and develop the diverse talent pipeline for the Mill, focused primarily on hourly roles and entry-level salaried roles, conducting internal and external recruitment as necessary.
    • Coordinates and conducts new hire orientations and general on-boarding. 

    Policies and Procedures

    • Participates in the development of department and division policies for hourly workforce.
    • Prepares and distributes information regarding changes or implementation on policies, practices and procedures to all hourly employees.





    • Bachelor’s Degree in Human Resources, Labor Relations or related field required, or equivalent experience.
    • 1 -2 years of experience in performing wide range of HR generalist duties.
    • Having manufacturing experience, labor experience, and work in a non-union environment is preferred.


    • Demonstrated ability to work with a variety of people, mediate, persuade, and influence managers at all levels. Must possess sound confrontation skills.
    • Must have a solid understanding of the business and the environment they operate in.
    • Demonstrate understanding of the Fair Labor Standards Act and National Labor Relations Act.
    • Strong verbal and written communication skills and ability to effectively communicate with all levels of employees.
    • Ability to maintain a high level of confidentiality
    • Intermediate skill level in the use of MS Office: Word, Excel, Outlook, PowerPoint.
    • Experience with payroll and time and attendance software.


    Illustrative Essential Functions:

    • Office environment
    • Some exposure to mill environment—hot, dusty, humid, noisy
    • Some eye fatigue due to computer terminal use
    • Sitting for extended periods of time
    • Some travel required


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